Time: Moments ago
Action: An email is sent (which was an FYI to me, but something needing to be done by my sales office back east).
Further action: TWO SECONDS LATER my phone rings. The sender of said email was on the line and wanted to let me know that she sent me an email (um, am I retarded?) and that there was something needing to be done. Furious tongue biting on my end to not say, "Oh, you mean the email you sent TWO SECONDS AGO?!?!"
Question: Seriously? Really? Wasn't email invented to avoid this duplication of work? I'm just saying.