Anna Ortiz is a total sweetheart. Despite her character on Ugly Betty having some attitude from time to time, in person, Anna is very cool.
Even with her family, Anna was incredibly fan friendly. She didn't make us feel like we were bothering her at all, which, of course, I appreciate. I hope she's able to ge back into acting soon - she did a great job on Ugly Betty and I'd love to see her onscreen again.